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xRM Customer Videos

 

1. Cumbria Foundation Trust

• Watch this video to hear about how Cumbria Foundation Trust are utilising Microsoft Dynamics CRM to enable stronger relationships with their key stakeholders.

2. TTT MoneyCorp

• When running a fast paced foreign exchange company TTT Moneycorp needed an agile solution to help the organisation better understand it's customer base - watch the video to find out more.

3. The Royal Borough of Kingston upon Thames

• The Royal Borough of Kingston looked to Microsoft Dynamics CRM to increase the efficiency of managing a variety of services delivered to citizens.

4. Kent Fire and Rescue Service

• Listen to Kent Fire and Rescue talk about how they centralised their communications with the community to effectively manage fire safety checks in the home.

5. Endsleigh Insurance

• By providing one central source of customer data Endsleigh Insurance can now manage an entire client journey without duplication of effort.

6. Pathology Associates Medical Laboratories (PAML)

• This medical lab slashed customer response times and gained new insights into service trends with Microsoft Dynamics CRM.

7. US AirForce (RFF) Uses CRM to Support Troops

• The Department of the Air Force has roughly 500,000 forces, civilian and military. The mission of the Air Force is to fly and fight, and to protect the United States from all enemies foreign and domestic. The Request for Forces process is used when a combatant commandment has insufficient forces to accomplish the mission that he’s been assigned, so he has to come back to the joint staff to request more forces.

8. City of London Uses Microsoft Dynamics CRM to treat royalty and expand services to citizens
   
   

• The City of London needed a system to track citizen contact, manage city hospitality events and to store election data base information for their businesses. Microsoft Dynamics CRM integrated information from 19 different departments to become more responsive to customer needs.

 

 

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